ASK

Advanced Facilitation Skills Program for Civil Society Program Expert Trainers

This post is also available in: Arabic

Donor: Civil Society Program / FHI 360

Coverage: Jordan, nationwide

Beneficiaries: Expert trainers from community-based organizations

Objective: to enhance the facilitation, mentoring and coaching skills of expert trainers from community-based organizations from across Jordan by empowering them to conduct more effective and interactive facilitation sessions throughout their training careers.

ASK’s Role: ASK designed, developed and implemented the program for civil society expert trainers within the Civil Society Program (CSP) / FHI 360 Trainer Network. This program comprised of 42 contact hours of direct training, aiming to enhance the expert trainers’ competencies in mentoring and coaching.

Project Components:

  1. Training of Trainer Program / Mentoring and Coaching

This full-on comprehensive program aimed at enhancing the expert trainers’ overall mentoring, coaching and facilitation strategies and techniques, and equipping them with the necessary tools to advance their implementation of dynamic and interactive training activities. A flexible, interactive and differentiated program was designed, developed and implemented by ASK to accommodate to the expert trainers’ varying expertise, field of work and years of experience. The program was also sensitive to trainers who had physical disabilities. Throughout the program, ASK assisted the expert trainers in building their own mentoring, coaching and facilitation toolkit to be utilized in the field, and provided them with a comprehensive Trainer’s Guide, which incorporated the latest practices, techniques and strategies in professional development focusing on facilitation skills.

  1. Monitoring and Evaluation

ASK implemented a Monitoring and Evaluation system that started with a needs assessment that was distributed online to all participating expert trainers. The results from this assessment were analyzed and then used in the program design to ensure the highest effectiveness. This was followed with a pre-assessment tool that was designed by ASK’s Monitoring and Evaluation team. Participants were requested to complete this pre-assessment tool at the beginning of the first workshop and complete a post-assessment by the end of the program. The results of both were analyzed and used to identify the impact the program had had on participants’ progress and derive recommendations and lessons learned for similar future implementations.